Order Filled, but Position Invisible.

1. The Incident

I positioned an order on Binance Desktop. Usually, the position ought to appear immediately after being crammed, but nothing confirmed up on the display.

Since no place was seen, I naturally assumed I had misclicked or there was an error and the order didn't go through. I moved on to different duties.

30 minutes later, I opened the Cellular App to verify the charts and was shocked to seek out an lively place.

I immediately checked my PC once more, however the position was still invisible.

It solely appeared on the PC display after I manually clicked the refresh button within the prime left corner.

1. The Logical Flaw in Binance's Declare

Help claims it was a "network concern" on my end. This is unimaginable.

If my community have been really unstable, the order ought to never have reached the server or been executed. The truth that the order was successfully crammed proves my connection to the server was secure.

Moreover, the stay charts have been streaming completely the entire time, which means there was no knowledge timeout on my finish.

1. What I Don't Perceive

I've been buying and selling on Binance since 2021 in the exact same surroundings. I've never encountered this problem until now.

For every week, Help/Technical groups have finished nothing however repeat the same script blaming my "unstable community" with out providing a single shred of proof or logs.

If that they had proven me just one piece of knowledge proving a connection drop, I might have accepted it. As an alternative, they dismissed it as my fault with none proof and closed the case. Now they say the "Technical Workforce's" choice is last and no additional escalation is allowed.

1. My Point

To be trustworthy, the loss was very small, and I don't care concerning the cash. What makes me indignant is the vanity of this large trade.

As an alternative of offering a logical rationalization or investigating a clear platform glitch, they only hold repeating "It's your fault" like a broken report. Is that this how a worldwide trade treats its long-term users?